Account Coordinator for National Accounts

Guided sales training will be provided on the job. On-going product knowledge training, including two weeks of structured learning on the production floor is required during the first 30 days.  

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• Work with Outside Sales/Account Manager to meet and exceed sales objective by promoting and selling signs, graphics and small format printing and finishing services.
• Liaise between customers and internal teams to ensure the timely and successful delivery of our product according to the customer’s needs.
• Operate as a point of contact for any and all matters specific to your customers
• Work with OS/AM to build and maintain strong, long-lasting customer relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Continually develop new product knowledge and acquire better selling skills.
• Actively participate in sales meetings.
• Prepare for and attend daily Work-in-Progress meetings.
• Enter orders and estimates accurately and in a timely manner.
• Send order emails to customers.
• Contact customers following sales to ensure customer satisfaction or resolve any problems.
• Respond to all emails and phone calls the same day they were received.
• Stay organized by using email flagging system and daily to do lists.
• Copy team members on all email correspondence.
• Maintain a professional sales appearance.
• Maintain organized up to date records of clients and sales activity.

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• High School Diploma or Equivalent is required
• BA/BS degree or equivalent preferred
• Experience in delivering client-focused solutions based on customer needs preferred
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening skills
• Excellent verbal and written communication skills

• Organization
• Time management
• Attention to detail
• Listening skills
• Communication skills
• Team work
• Adaptability