Account Manager

Guided sales training will be provided on the job. On-going product knowledge training, including two weeks of structured learning on the production floor is required during the first 30 days. 

• Meet and exceed sales objective by promoting and selling signs, graphics and small format printing and finishing services.
• Liaise between customers and internal teams to ensure the timely and successful delivery of our product according to the customer’s needs.
• Operate as the lead point of contact for any and all matters specific to your customers
• Lead sales team and delegate work as needed to Account Coordinator
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Identify potential growth areas with portfolio customers
• Forecast and track key account metrics
• Prepare written presentations, reports and proposals as needed. Develop presentation skills utilizing computer tools and present to clients on a regular basis.
• Visit clients at least once per quarter 
• Continually develop new product knowledge and acquire better selling skills.
• Actively participate in sale meetings, networking events, seminars and trade shows.

• Previous sales experience is preferred. The ability to communicate effectively through verbal and written communication is an absolute requirement. 
• High School Diploma or Equivalent is required 
• BA/BS degree or equivalent preferred
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills

• critical thinking and problem solving skills
• planning and organizing
• time management
• attention to detail
• decision-making
• listening skills
• communication skills
• persuasiveness
• negotiation
• influencing and leading
• delegation
• team work
• adaptability
• stress tolerance